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Sheridan Technical College
computer abstract collage

Network Support Services

Network Support Services 

1050 hours | Blended

The Cisco Networking Academy offers a broad foundation of knowledge and skills in configuring, administering, and troubleshooting LAN/WAN infrastructures. The program prepares students to take the Cisco Certified Network Associate (CCNA) and CompTIA Network+ certification exams. It is designed to help students gain employment as a Computer Support Assistant, Network Support Assistant, Network Administrator, Wireless Network Administrator and Data Communications Analyst.

Key Features:

  • Study at home and demonstrate your skills during in-person labs (required) on Wednesday evenings.
  • Use the latest official interactive curriculum developed by Cisco.
  • Obtain a free Cisco software simulation program.
  • Ideal course for working professionals to gain or renew their industry certifications.
  • Access real routers and switches with face-to-face mentoring.

Program Content Includes:

  • OSI and TCP/IP layering models and Network troubleshooting
  • IPv4 and IPV6 addressing and Sub-netting
  • Cable making and testing
  • Configuring routers and switches via IOS command line
  • Setting up basic and advanced security features including access lists
    Program Schedule:
  • New students are admitted to the program every 9 weeks.
  • Full time students can complete the program in four (4) nine week terms.

For more information on program cost, schedule, content, and admission requirements, see the program flyer or contact

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